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Terms and Conditions That Cover Your Account

These terms set out how your china788 account works — what we expect from you, what you can expect from us, and how deposits through DANA, OVO, and GoPay fit into the picture.

Account eligibility appliesDANA, OVO, GoPay deposits coveredIndonesia-region access only where law permitsWallet and withdrawal rules included

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How Our Platform Rules Actually Work

china788 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you agree to use it for personal, non-commercial activity only. Each account is tied to one verified identity — we check this during the withdrawal process when you link your DANA, OVO, or GoPay wallet to your account profile.

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Sharing accounts or using another person's wallet to fund your balance is a breach of these terms and may result in account suspension. We can update these terms at any time. When we do, we'll post the revised version here with the updated date at the
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top of the page. Continued use of your account after a change goes live means you've accepted the new version. If any part of these terms conflicts with local law in your region, the local legal requirement takes precedence. Availability of specific features — including sports
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betting markets and certain game categories — depends on eligibility and local regulation. Players in Depok and elsewhere in Indonesia should check current availability before funding their account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERY CONTACT

Reach Us About These Terms

If something in these terms isn't clear — whether it's about your wallet link, a transaction dispute, or account eligibility — our support team can walk you through it. We handle terms-related questions through live chat, email, and our in-app message centre. Response times vary, so for urgent account issues, live chat is the faster path.

Live Chat Open the chat icon from your account page. For terms questions tied to a specific transaction — like a DANA or OVO deposit dispute — have your reference number ready.

Email Support Send your terms-related query to our support address listed in the account help section. Include your registered mobile number and the wallet type you use.

In-App Message Centre Access the message centre from your mobile account menu. It keeps a record of your past queries, useful if you're following up on a previous terms or wallet clarification.

HOW WE HANDLE POLICY

Account Security and Policy Commitments

We keep your account data under access controls that limit which internal systems can read your personal details. Your linked wallet — whether DANA, OVO, or GoPay — is stored as a verified reference, not a live payment credential. If you need to update your registered wallet or request a copy of what we hold on your account, contact support with your account ID and verification details. We retain transaction records for the period required by our operational obligations, after which they are removed from active systems.

Data Access Controls Your account data is accessible only to verified internal processes. We do not share your wallet details — DANA, OVO, or GoPay — with third parties outside our payment processing chain.

Cookie Use We use session cookies to keep you logged in across your mobile browser and desktop. You can clear cookies from your device settings, but this will log you out of your current session.

Account Change Requests To update your registered mobile number, wallet, or personal details, submit a request through live chat with your identity verification documents ready for the review step.

Data Retention Period We hold transaction and account records for the duration required by our operational policy. Once that period passes, records are moved out of active storage and are no longer retrievable.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to your account, your wallet, and your access. If your question isn't here, live chat is the fastest route to a clear answer.

No. Your deposit wallet must match your registered account identity. Using another person's DANA, OVO, or GoPay wallet is a breach of our terms and may result in your account being suspended pending review.

We post the revised terms here with an updated date. If you continue using your account after the update goes live, that counts as acceptance. We recommend checking this page periodically, especially before large transactions.

The core terms apply across all accounts, but certain features — including specific betting markets — depend on local law and eligible regions. Availability is not uniform across all areas and may change without prior notice.

Contact our support team via live chat or email, include your account ID and the mobile number you registered with, and we'll confirm what data we hold and how it is stored under our current retention policy.

Suspension means temporary loss of access while we review a potential breach — such as duplicate accounts or unmatched wallet ownership. We'll notify you through your registered contact and explain the next step.

Yes. Contact support to request account closure. Any confirmed balance in your account wallet must be withdrawn to your verified DANA, OVO, or GoPay before the closure process can be completed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover Your Account

Reach Us About These Terms

Account Security and Policy Commitments

Common Questions About These Terms

01 Can I use someone else's DANA or OVO wallet to deposit into my account?

02 What happens if china788 updates these terms while my account is active?

03 Are these terms the same for all regions in Indonesia?

04 How do I request a copy of my personal data held by china788?

05 What does account suspension mean under these terms?

06 Can I close my account if I no longer agree with the terms?

Terms & Conditions

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